What are the check-in and check-out times at Hotel Excelsior?
Check-in is at 14:30 and check-out is by 12:00.
75 photos
Hotel Excelsior – A Favorite for Families in Lisbon
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Key details
About the Hotel
Rua Rodrigues Sampaio 172, Lisbon, 1150-282,
- Steps from Liberty Avenue
Very good
7.8
7.4
3.0
3.1
3-star hotel, just off Avenida Da Liberdade Boulevard in Lisbon city center
Rooms & Amenities
The hotel offers
Dining
A
Concierge & Services
The 24-hour front desk offers
Location
The hotel sits just off Avenida Da Liberdade Boulevard and 250 meters from Marques de Pombal Square.
Safety & Housekeeping
The property includes safety features such as fire extinguishers,
Highlights
Location: 250 meters from Marques de Pombal Square, 5 min walk to subway
Rooms: Refrigerator, minibar, satellite TV, safety deposit box
Dining: Daily buffet breakfast, on-site bar, coffee house
Services: 24-hour concierge, tour desk, rental car assistance
Safety: Fire extinguishers, smoke alarms, key card access
“Excelsior's central Lisbon location, near the Parque Eduardo VII and Avenida da Liberdade, struck me as ideal for travelers who prioritize getting around easily. While some rooms could use a refresh, the overwhelmingly positive comments about the staff's friendliness made a strong impression. For those seeking value and a personal touch, the Excelsior seems to deliver a worthwhile experience.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Double Room2 persons10 sq. feet1 Double bedAir conditioningShowerroom details
- Quadruple Room2 persons17 sq. feet4 Single bedsAir conditioningShowerroom details
- Twin Room2 persons10 sq. feet2 Single bedsAir conditioningShowerroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Business
- Business centre
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Hotel Excelsior Location
Rua Rodrigues Sampaio 172, Lisbon, 1150-282,
Explore Lisbon
Explore Lisbon's Vibrant Scene
Rossio Square
18 minutes walking
Central hub featuring beautiful fountains and historic architecture. A great spot for people-watching and local events.
Calouste Gulbenkian Museum
17 minutes walking
Art museum with extensive collections ranging from ancient artifacts to modern art. Hosts special exhibitions throughout the year.
Santa Justa Lift
25 minutes walking
Iconic lift offering stunning views of Lisbon's skyline. Its unique architecture and historical significance make it worth a visit.
Lisbon Cathedral
25 minutes walking
The oldest cathedral in the city, featuring impressive Gothic architecture. Explore its beautiful interiors and learn about its history.
Lisbon Bike Tours
6 minutes driving
Engaging bike tours showcasing Lisbon's scenic routes and landmarks. Rentals are available, perfect for sightseeing enthusiasts.
Yoga at Jardim do Arco do Cego
15 minutes walking
Relaxing yoga sessions in a tranquil garden setting. Classes are typically held multiple times a week and accessible to all levels.
Wild Beach Experiences
6 minutes driving
Exciting water sports and beach activities for thrill-seekers. Offers rentals for surfing and beachside fun during warmer months.
O Sinal
2 minutes walking
Casual eatery known for its traditional Portuguese dishes. Try the seafood and local wines for an authentic dining experience.
Sapore
6 minutes walking
Offers a variety of Italian dishes in a welcoming atmosphere. Reservations are recommended, especially for weekend dinners.
Pasteleria Uniao
5 minutes walking
Iconic pastry shop famous for its pastel de nata and coffee. A perfect spot for a sweet treat and a taste of Lisbon's café culture.
Bairro Alto
20 minutes walking
Vibrant nightlife district with bars and live music. Ideal for a fun night out or casual exploration of Lisbon's culture.
Teatro São Luiz
15 minutes driving
Cultural venue hosting plays, concerts, and performances. Check their schedule for exciting events suitable for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 14:30-23:59
Check-out
from 07:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Excelsior guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of rooms:
65
Former name
Excelsior Hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Comfy rooms
Good location
Helpful staff
Good breakfast
Cons
Street noise
Small bathroom
Guest reviewsbased on 1295 reviews
Dylan from United Kingdom
Single
double room
4 nights in November 2025
|
Reviewed: January 25, 2026
8.3/10
solid Stay
the location proved convenient, particularly its proximity to public transport options. rooms were cleaned daily and towels were replaced, which i appreciated. breakfast offered satisfying choices, a good start to each day.
Service
8/10
The reception staff offered assistance. staff cleaned rooms and replaced towels daily, demonstrating attention to hygiene. some staff seemed unfriendly, affecting the overall service quality. there was no assistance during breakfast.
Facilities
9/10
the hotel offers a breakfast area. the bathroom looked newly renovated. lifts are available, though sometimes slow. this provided a mix of updated amenities and areas needing improvement. photo displayed on their website as well no one to assist during the breakfast.
Dining
8/10
breakfast included diverse food options. breakfast includes breads, jams, yogurts, and eggs. it also offered coffee, juice, and some hot items. the breakfast area provides adequate space to dine.
0 Helpful
|
Robert from United Kingdom
Family with children
Quadruple Room
3 nights in November 2025
|
Reviewed: January 24, 2026
8.5/10
Excellent Stay
easy access spacious room great comfort breakfast selection
The location provided very easy access to transportation options. The room was spacious. The beds offered great comfort and the pillows were supportive. Breakfast included diverse food choices, such as breads, jams, yogurt, eggs, bacon, and fruit.. Coffee was also good. The staff was very helpful. They assisted with directions and provided recommendations for local attractions. The room had fresh towels daily. I found the hotel to be quite clean. I appreciated the quietness of my room. This. The breakfast selection offered sufficient options to start the day well. The hotel is close to many points of interest. I found the price to be good for the services offered. The room size suited my family's needs well. the accommodations were a great value. The cleanliness surpassed my expectations.
The elevator was quite small.
Facilities
8/10
The breakfast area was well stocked with various options. The common areas were tidy and well-kept. The hotel offers necessary amenities for a comfortable stay, but it does not have luxury facilities.
Service
9/10
Staff members were attentive and helpful, offering prompt assistance when needed. Housekeeping maintained a high standard of cleanliness throughout the hotel. The reception staff provided quick and easy check-in and check-out services.
0 Helpful
|
François from France
Single
double room
3 nights in November 2025
|
Reviewed: January 23, 2026
9.4/10
excellent stay near marquês de pombal
convenient location metro station really good comfort best pillows
The location proved very convenient. i found myself close to parque eduardo vii and liberdade avenue. the metro station was approximately 200 meters away, a great convenience. beds offered really good comfort. i liked the pillows. They were the best!
i noticed some crockery at breakfast remained slightly wet. i used my handkerchief to dry mine. i considered this only a very minor detail.
Facilities
9/10
the hotel is near marquês de pombal square. i found public transportation easily accessible. this made exploring the city quite straightforward. the area felt safe.
Service
10/10
the reception staff were consistently amazing and friendly. i felt they were always ready to assist. their advice on local attractions was most appreciated.
Rooms
9/10
the room was spacious. it was also well kept. i found everything necessary for a comfortable stay. the air conditioning worked effectively.
Dining
9/10
breakfast included a variety of options. omelettes and yogurts were among the choices. the breakfast service felt well-managed. i found the selection satisfying to begin each day.
Location
10/10
the hotel is positioned perfectly. its location provides easy access to hop-on-hop-off bus routes. these routes all start nearby. i appreciated the proximity to transportation options..
0 Helpful
|
françois from france
Business traveller
double room
3 nights in November 2025
|
Reviewed: January 08, 2026
9/10
well-located stay
excellent location short walk helpful staff good value
i found the location to be excellent. it was a short walk to the metro. the reception staff kindly stored my luggage upon my early arrival. they also allowed me access to a changing room after my long flight. the breakfast offered good value.
the elevator felt quite small, and i wondered how four people could comfortably fit inside during an emergency..
Facilities
9/10
i noted the hotel's proximity to marquês de pombal square and public transportation. this provided easy access to the surrounding areas. the overall impression was one of convenience, awesome for straightforward exploration of the area.
0 Helpful
|
anthony from united kingdom
twin room
4 nights in November 2025
|
Reviewed: December 19, 2025
8/10
useful fridge efficient ac good water pressure
the room included a fridge, quite useful. ac worked efficiently. the bathroom had hot water with good pressure, though it was simple.
the furniture was older, though functional.
0 Helpful
Show more reviews
FAQs
About Hotel Excelsior
Is parking available at Hotel Excelsior?
The hotel offers parking facilities for guests.
What popular attractions are near Hotel Excelsior?
Nearby attractions include Museu Calouste Gulbenkian (2 km) and St. George's Castle (2 km).
How far is Hotel Excelsior from Lisbon Portela Airport?
The hotel is 5 km from Lisbon Portela Airport.
Does Hotel Excelsior provide breakfast options?
A daily buffet breakfast is available for an additional charge of 7 EUR.
Are there any dining options on-site at Hotel Excelsior?
The hotel features an on-site restaurant serving traditional and international cuisine.
What room amenities are available at Hotel Excelsior?
Rooms include air conditioning, a minibar, a safe, and a satellite TV.
Does Hotel Excelsior offer business services?
The hotel provides a business center and organized tour services.
Is there a bar at Hotel Excelsior?
There is a lounge bar on-site for guests to relax and enjoy beverages.
What languages do the staff at Hotel Excelsior speak?
The staff are proficient in multiple languages, including English and Portuguese.
Are there any additional services provided at Hotel Excelsior?
Guests can access laundry services and luggage storage.
How close is Hotel Excelsior to public transportation?
Marques de Pombal Subway Station is just a 5-minute walk away.
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